Before starting to use the Filter, it is necessary to register your own IP on your Dashboard.
To do this, the DDNS (Dynamic DNS) service is available and present on any router/firewall.
To configure the Dynamic DNS on your router click here.
If your router is not included in the list, visit the generic guide here.
Tips for the configuration:
» Check if a dynamic network (related to the desired username) is present in the Dashboard (Network Menu).
» Enter the username and password without copying and pasting in order to avoid possible errors (ex: unwanted blank spaces).
» Sometime the router might show an error, but the service is working properly.
Check that the network status is green and display your public IP (Network Menu).
» If the router doesn't allow the use of a custom Dynamic DNS, select "dyndns.org or dyndns.com" from the list and read the guide here. Be sure the router's WAN DNS settings point to: 126.96.36.199 and 188.8.131.52.
NOTE: Change your internal LAN's DNS settings only after a successful router synchronization.
» Check there are no automatic DNS redirection (port 53 tcp/udp) to thirdy party DNS provider (ex. to the ISP DNS servers) and, in case, ask to your ISP.
» Access your router DNS resolution tool (if present) and enter "members.dyndns.org". The proper reply should be: "184.108.40.206"
If the issue has not been resolved, please open a support ticket by clicking here.